The support team will take some time to analyze the situation and the hacker can continue using your account for vicious purposes during that time. While you officially get 30 days to report a hacked account, we suggest you do it within the first 48 hours if possible. It’s best to enable features like two-step verification to keep your Roblox account safe (keep reading to find out how).įurthermore, the support team can only help you if you inform them about your hacked account at the earliest. As per the official guidelines, the customer support team will first check how many protection measures were in place to protect your account before it got hacked. While contacting customer support is the best option to gain access to your account, not every account is recoverable. Now, you must wait until the support team gets back to you. You will immediately receive a confirmation email about the submission. Follow these steps to easily change your Roblox password and take access away from the hacker: The most common solution for any user whose online account has been hacked is changing their password. You can use the manual recovery options to log back in or even get professional help from customer support. There are several ways to gain access to a hacked Roblox account.
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